Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at info@crownfieldvalue.com. Please note that returns will need to be sent to the following address: 106 Turnberry Dr, Frankfort, KY 40601, United States.

If your return is accepted, we’ll provide a free return shipping label that you can download and print, along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at info@crownfieldvalue.com

Returns
Accept returns for both defective and non-defective products

Exchanges
Accepted

Product condition
New only

Window
30 days

Method
By mail

Return label
Download and print, Free

Restocking fees
No cost

Refund processing time
10 days

Damages and issues:
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges:
We accept exchanges within 30 days of delivery. Items must be unused, in their original condition, with tags attached and in the original packaging.

Refunds:
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 days. Please remember it can take some time for your bank or credit card company to process and post the refund too.